Services
Support Coordination
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Support coordination helps you to make the best use of your supports in your NDIS plan. Support coordination is a capacity building support which helps you to:
- Understand and use you NDIS plan to pursue your goals
- Connect you with NDIS providers, community, mainstream and other government services
- Build your confidence and skills to use and coordinate your supports.
Level 2: Coordination of Supports
The role of a Support Coordinator includes (but is not limited to) helping you:
- Understand your Plan
- Connect with Supports and Services
- Design Support Approaches
- Establish Supports
- Coach, Refine, Reflect
- Targeted Support Coordination
- Crisis: Planning, Prevention, Mitigation and Action
- Build Capacity and Resilience; and
- Report to the NDIA.
Level 3: Specialist Support Coordination
- The role of a Specialist Support Coordinator in addition to the Support Coordination icludes (but is not limited to) helping you:
- Navigate complex behavioural challenges
- Navigate interactions with the criminal justice system
- Assist with the development of an intervention plan which will be put in place by disability support workers
- Specialist Support Coordination sometimes appears as only a small proportion of the overall Support Coordination budget. It is designed to be delivered within a specialist therapeutic framework.
Psycosocial Recovery Coaching
Psychosocial recovery coaches are different from support coordinators in that they bring knowledge and skills in psychosocial recovery, mental health and service navigation within the mental health system. From July 2020, psychosocial recovery coaches (recovery coaches) will be available to support participants with psychosocial disabilities to live a full and contributing life. Participants will have the option of selecting a recovery coach with lived experience or a recovery coach with learnt knowledge of psychosocial disability and mental health
- PRC is funded under the Support Coordination section of your NDIS plan – the description section will mention the PRC. The role of a Recovery Coach includes (but is not limited to):
- Spending time with you, and people important to you, to get to know you and understand your needs
- Helping you to find out about different services and supports, and how these can help you
- Helping you get support from mental health services
- Helping you better understand the NDIS and support you with the NDIS
- Supporting you with your recovery planning
- Coaching to increase recovery skills and personal capacity, including motivation, strengths, resilience and decision-making
- Collaborating with the broader system of supports to ensure supports are recovery oriented
- Supporting engagement with the NDIS, including support with plan implementation documentation and reporting.
- Report to the NDIA
Social Work
A social worker within the National Disability Insurance Scheme (NDIS) plays a vital role in supporting individuals with disabilities to achieve their personal goals and improve their quality of life. These professionals are dedicated to empowering NDIS participants by providing personalized support, advocacy, and resources.
Key Responsibilities:
- Individualised Planning: Social workers collaborate with NDIS participants to develop tailored plans that align with their aspirations, needs, and goals.
- Advocacy: They advocate for participants' rights, ensuring they have access to the necessary services and supports outlined in their NDIS plans.
- Capacity Building: They provide training and support to enhance participants' skills, independence, and overall well-being.
- Emotional and Social Support: Social workers offer counseling and emotional support to help participants and their families manage challenges and build resilience.